Beginner product
Net Promoter Score (NPS)
NPS measures customer loyalty on a 0–10 scale, producing a score from -100 to +100. A leading indicator of retention and referral growth for startups.
#customer loyalty
1 result
1 result
NPS measures customer loyalty on a 0–10 scale, producing a score from -100 to +100. A leading indicator of retention and referral growth for startups.